How SME Accelerates Customer Service Innovation
SME Go-Cloud Webinar
22nd July, 2021 | 16:00 - 16:30 (GMT+8)
Register now Watch now
How SME Accelerates Customer Service Innovation
SME Go-Cloud Webinar
22nd July, 2021 | 16:00 - 16:30 (GMT+8)
Register now Watch now

How SME Accelerates Customer Service Innovation

Helena, Senior Solution Architect
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Helena, Senior Solution Architect

She has more than 20 years of hands-on experience in contract center consulting, requirement analysis, product planning, system architecture and solution design.

What is CEC?

Cognitive Engagement Center (CEC) is a cloud service that provides an omni-channel (voice, text, and video), one-stop customer service and sales platform for SMEs, including interactive voice response (IVR), automatic call distribution (ACD), and skill-based routing of phone calls, emails, web chats, inbound and outbound, monitoring and reporting, which can be integrated with external CRM. CEC makes SME service and sales easier, more flexible, and more efficient.

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CEC Coupons Giveaway

Cloud service that provides an omni-channel (voice, text, and video) one-stop customer service platform for enterprise customers.

Universal Cash Coupon

Up to USD $60

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